How to Access Thomson Reuters Apps on the Cloud?

Access Thomson Reuters apps on your OneUp Networks cloud hosting server easily using either Remote Desktop Protocol (RDP) or Citrix. These methods let you connect securely from your local computer to run the suite just like it’s on your desk. Follow the simple steps below tailored for Windows users.

Access Using RDP

RDP connects your computer directly to the cloud server’s desktop, where Thomson Reuters apps are installed.

• Open the Remote Desktop Connection app on your Windows PC (search for “mstsc”).
• Enter the server’s public IP address or hostname provided by OneUp Networks, your username, and password.
• Then click Connect.​
• Once connected, launch Thomson Reuters apps from the server desktop as usual; ensure firewall allows port 3389 for smooth access.​

Access Using Citrix

Citrix provides a secure app launcher for remote access to published Thomson Reuters apps on the server.​

• Download and install Citrix Workspace app from citrix.com
• Then enter the store URL from your OneUp Networks welcome email or dashboard.​
• Log in with your credentials; the Thomson Reuters apps appear in your workspace—click to launch without needing the full desktop.​

Tips for Best Experience​

• Use a stable internet connection (at least 5 Mbps) to avoid lag, especially during peak hours.
• ​If issues arise, check your server credentials with OneUp support or verify RDP port/firewall settings.
• Citrix often feels faster for app-only use compared to full RDP desktops.